Contact Win Ningz Rush: Phone, Email & Live Chat Support

Live Chat

Available 24/7 directly on the Win Ningz Rush website. This is usually the fastest option — Response times are usually responses in under 2 minutes during both peak and off-peak hours. You don't need to be logged in to start a chat, which is handy if you're locked out of your account.

Open Live Chat

Phone Support

Call [email protected] — available 24/7. Phone is best for urgent issues like locked accounts, failed deposits, or payment problems where you need something resolved right away. The line is UK-based, so standard call rates apply depending on your provider.

Email Support

Send your questions to [email protected]. The official response time is within 24 hours, but in independent testing it's usually closer to 12. Email works well for non-urgent questions, bonus queries, or when you need to submit documents for verification. Attach any screenshots or files directly to the email — they accept standard image formats and PDFs.

Mailing Address

If you need to send physical correspondence:

Stellar Ltd
Hamchako, Mutsamudu
Autonomous Island of Anjouan
Union of Comoros

Operator Information

Win Ningz Rush is operated by Stellar Ltd (registered company no. 15789), registered in Costa Rica. You can find full legal and licensing details in the terms and conditions section of the site.

Before You Contact Support

A few things that'll help you get a faster resolution:

Check the FAQ page first — many common questions about deposits, withdrawals, bonuses, and account issues are already answered there.
Have your account email ready — support will need to verify your identity before making any changes to your account.
Describe the issue clearly — include dates, amounts, and any error messages you've seen. The more detail you provide upfront, the less back-and-forth you'll need.

If your concern is related to responsible gaming, Win Ningz Rush offers self-exclusion tools and deposit limits directly in your account settings. You can also contact GamCare or BeGambleAware for independent support.